Sunday, January 23rd, 2022

How to Send New User Welcome Emails in WordPress

Do you want to send welcome emails to your WordPress users?

A welcome email helps build trust with new users and ensures that people remember your website. However, your welcome email can sometimes end up in spam, or users did not receive the email. That’s why it’s important to resend the welcome email.

In this article, we will show you how to resent new user welcome email in WordPress.

Why send welcome email to new users in WordPress?

Creating a welcome email is a great way to optimize the emails that new users receive when they register on your website. It helps build your brand and makes your site memorable for new users.

However, it is possible that the welcome email you sent may not arrive in your user’s inbox. Also, email providers like Gmail can mark your email as spam.

One reason for this problem is that WordPress hosting services do not configure the mail function properly. As a result, your welcome email fails to reach your users or does not land in the spam folder.

To overcome this problem, you can use an SMTP (Simple Mail Transfer Protocol) service. It allows you to use an SMTP server to send WordPress emails and ensure that your emails reach your users.

An SMTP service allows you to log any emails that are not delivered, so that you can easily resend them.

That said, let’s see how you can log welcome emails that didn’t reach new users in WordPress.

set up email log in wordpress

WP Mail SMTP is the best SMTP service for WordPress. It is extremely easy to use and integrates easily with popular email services such as SendinBlue, Gmail, Office 365 and more.

With WP Mail SMTP, you can track email deliveries in WordPress. The plugin keeps a record of every email sent from your website and lets you resend emails that are not delivered.

pay attention: You will need WP Mail SMTP Pro version to use the email log feature and send welcome emails to new users. There is also a free version of WP Mail SMTP that you can use to get started.

Firstly, you need to install and activate the WP Mail SMTP plugin on your website. For more information, please see our guide on how to install a WordPress plugin.

When activated, you can go to WP Mail SMTP » Settings from your WordPress dashboard and then enter the license key. You can find the key in your WP Mail SMTP Account area.

Enter WP Mail SMTP License Key

After entering the license key, go ahead and click on the ‘Verify Key’ button.

Next, you can scroll down to the Mailer section and choose how you want to send your WordPress emails.

Choose SMTP Mailer

All you have to do is select your preferred mailer. PHP Mail will be selected by default, but we do not recommend using this method as it is not reliable.

You can follow our detailed guide on how to use free SMTP server to send WordPress email.

After that, you can go to the ‘Email Log’ tab in WP Mail SMTP Settings and check the box for the ‘Enable Log’ option. This way, you will be able to track email delivery in WordPress.

Enable email log tracking

When you enable the option, you will see additional email tracking settings under the Email Log tab.

Go ahead and click Log Email Contents, Save Attachments, Email Tracking, and Link Tracking, so you have more data about email deliveries.

Additional email log settings

Thereafter, you can select the time period to maintain the email log. Simply select an option from the dropdown menu for ‘Log Retention Duration’ and click on the ‘Save Settings’ button.

Select log retention period

send new user welcome email

After setting up the email log, you can now see which welcome emails did not reach your users and which need to be resent.

To start, just navigate WP Mail SMTP » Email Log From your WordPress admin area.

Opens and clicks View Email Log

The plugin will show all your emails under this section. You can see the email subject, to whom it was sent, the source, and whether users have opened and clicked the email.

If you see a red dot for an email, it was not delivered. On the other hand, a green dot shows that the email has reached the user’s inbox.

To send a welcome email that didn’t deliver, go ahead and click on the ‘view log’ option.

View email log to resend

Now, you will see the log for the individual email. After that, go to the ‘Actions’ tab and click on the ‘Resend’ button.

Click on resend button

Now a popup window will appear. Simply enter the recipient’s email address and click the ‘Yes’ button to resend the email.

Click Yes to resend email

Next, if you see multiple emails that failed to deliver, you can use the Bulk Resend feature from the email log screen.

Go ahead and check the box next to the emails you want to resend. After that, select the ‘Resend’ option from the dropdown menu for bulk actions.

send multiple emails

When a popup window appears, you can click the ‘Yes’ button to send multiple emails.

Click Yes to send multiple emails

this much only! WP Mail will resend SMTP welcome emails and any other emails that fail to reach new users.

We hope this article helped you learn how to resend new user welcome email in WordPress. You may also want to check out our guides on how to choose the best website builder and the best WooCommerce plugins.

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How to Resend New User Welcome Email in WordPress The post first appeared on WPBeginner.

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